Complaints

Reporting content or behaviour

If you see content on the platform that is illegal, or behaviour that breaks the Terms of Use (including in messages), tell us:

• where you saw it (the link or the screen);
• what exactly, and why you believe it is illegal or against the rules;
• how we can contact you, if you want an answer.

We confirm that we received your report, a person reviews it, and we tell you what we decided.

Contesting a decision

If we limited, hid or removed your content, or suspended or closed your account, you can contest the decision free of charge, within 6 months, at the same address. A person reviews it and gives you a reasoned answer.

Other complaints

For any other dissatisfaction with EventLink360, write to the same address. We reply within 30 days and try to find a solution together.

Issues about an event itself (ticket, payment, refund, how it was run) are handled by its organiser, under the event's terms.

If you are a consumer, you can also turn to the National Authority for Consumer Protection (ANPC) or to an alternative dispute resolution body.